Trading connection issues
Trading connection issues
If Trades Crafter cannot stay connected during a Challenge, orders and position updates may fail or appear delayed.
What to try
- Check your internet connection.
- Refresh or reopen the trading session from Trades Eden if the product offers a resume path.
- Confirm the Challenge is still Active and has not already ended, expired, or failed.
- Try again once connectivity is stable.
Challenge clocks and rules generally continue according to the Challenge rules even if your connection drops. Reconnect as soon as you can and review the attempt status on Trades Eden.